Improvement Engineer Charging Equipment

What will you do?
The increased fuel prices and the growing urgency to reduce our CO2 footprint are reasons for many to switch to an electric car. At Alfen, we are therefore seeing a huge increase in demand for our charging stations. More demand means an expansion of energetic colleagues who are going to contribute to this energy transition together with Alfen! As Improvement Engineer charging stations, you will improve our service processes. You derive satisfaction from your work because your input is actually put into practice.

With great enthusiasm and energy, you will actively work on process improvements to increase the service quality of our charge points. You will do this on a project basis and in close cooperation with R&D and Product management, among others. You will also deal with complex and frequently occurring service issues. You make the analyses and make improvement proposals with the goal of making the service issues disappear for good and improving our product in various areas!

Some of your daily tasks as Improvement Engineer:

• Project-based work on complex, frequently occurring service issues. (Proactively) identifying, analysing and definitively solving them;
• Analysing and reporting the impact on service processes as a result of changes, complaint reports, tickets and signals from employees. Actively working on process improvements by initiating and leading improvement projects;
• Ensuring timely knowledge transfer regarding improved service processes.

In short: a job with a lot of responsibility and challenge in which you can combine your analytical qualities with project-based work!

What can we offer you?
An independent and responsible job with room for personal input, new ideas, initiatives and entrepreneurship. Alfen is a fast-growing company that is busy conquering the market with a clear focus on the energy transition. All the above in a pleasant, open and informal working environment, where in addition to work, activities are also part of the Alfen culture. This includes an online escape room or fun quiz with snacks, and when possible: a bowling evening, a visit to the Almere City matches, mudflat hiking, and more.

Of course we offer you an appropriate benefits package including a phone and a laptop and you will be entitled to 27 vacation days + 13 ADV per year. We think it is important that you can relax regularly. In addition, you will work with motivated colleagues who are willing to share knowledge and we give you opportunities to develop as a professional.

What do we ask of you?
For a good match, we are looking for an Improvement Engineer with a communicative, service-oriented attitude and an eye for detail. 

• A (relevant) completed bachelor or master degree, preferably in a technical direction; 
• Excellent command of the English language;
• Relevent experience with Quality, Software/Firmware and NPD.

Do we have your interest? 
Do you recognize yourself in the above and are you interested in this position? Then apply via the website or contact one of our corporate recruiters.