Knowledge Manager

  • EV charging
  • Almere
  • Higher Vocational Education
  • More than 1 year

Do you have at least 5 years of experience in the field of knowledge sharing in a technical environment? Do you have a passion for knowledge management and the program management skills to lead the implementation of improvement projects? Then we have an opportunity not to be missed!

What are you going to do?
As a Knowledge Manager you are responsible for sharing product information (within and outside the international organization) and improving the (information) processes. A challenging position in which you use your innovative qualities to optimally serve stakeholders with relevant knowledge. Does this sound like something for you?

As a Knowledge Manager you are responsible for managing improvement projects within the service department of the business unit EV charging equipment and for promoting the process and improvement culture. You evaluate the existing Knowledge Management practices within Alfen and identify Knowledge Management projects that will create value for the full-service models in the short and long term. With this you optimize platforms that you maintain for optimal knowledge sharing, so that internal departments and external stakeholders become self-fulfilling with the Alfen products and services. For this you retrieve relevant product information within the internal (technical) team, make that information understandable and share it via the most suitable channels. As part of the 'Process Excellence' team, you improve processes, product quality and information facilities. This creates a competitive advantage and supports Alfen's international growth.
You will also become successful by taking on the following tasks and responsibilities:

  • Advising on the tool and/or platform to be used depending on the product and/or service (such as training courses, e-learning, webinars, knowledge base, instructional videos, new manuals)
  • Initiate and lead interdisciplinary project teams regarding the development of tools and platforms
  • Establish and monitor processes for developing training for internal and external stakeholders

What do we offer?

An independent and responsible job with room for personal input, new ideas, initiatives and entrepreneurship. Alfen is a fast-growing company with a clear focus on conquering the market and focusing on the energy transition. All the above in a pleasant, open and informal working atmosphere, where activities are part of Alfen's culture in addition to work.
You can think of an online escape room or a fun quiz with accompanying snacks, and now that it is possible again: a bowling evening, a visit to the Almere City games, mudflat hiking, and more.

Naturally, we offer you a package of suitable employment conditions with a telephone and a laptop and you are also entitled to 27 vacation days + 13 ADV per year. We also think it is important that you can relax regularly. In addition, you will work with driven colleagues who are willing to share knowledge and you are given a variety of opportunities to develop as a professional.

What do we ask of you?

We are looking for a Knowledge Manager with analytical and organizational skills. You know how to organize projects and structure and prioritize processes. You show initiative and you are a strong communicator, so you know how to get people involved in your initiated changes and improvements. You are aware of market developments and know how to respond to them creatively.

You also bring:

  • A completed HBO or WO education, for example in the direction of Technical Public Administration, Technical Business Administration or Sustainability Management.
  • At least 5 years of experience in the field of knowledge sharing in a technical environment, for example in the field of Marketing Communication, Learning & Development or training
  • Experience with stakeholder management (in an international organization)
  • Affinity with electrical and/or electronic installations
  • A Green or Black Belt certificate
  • Fluent understanding of the Dutch and English language, a third language (French/German) is an advantage

Are you interested?
Are you energized by what you have just read? Then apply via this link: Knowledge Manager ( or contact the Recruiter, Dagmar Schenkel, on telephone number 06-29239176