Need a helping hand?
Welcome to Alfen's Smart Grid Solutions support page! We offer specialized assistance to ensure the reliability and efficiency of your smart grid systems.

Smart maintenance for unstoppable energy delivery
To secure business continuity, you must be able to depend on the reliability of energy supply and delivery. That is why it is important to have your electrical facility inspected and maintained regularly. Alfen Smart Grids service can completely relieve you of all preventive and corrective maintenance of your electrical facility. Each of our service packages is designed to meet specific needs, ensuring you get the support that aligns with your operations. Take a closer look below to see what's included in your package. For any support, contact your account manager, and we'll ensure you get the assistance you need. Need sales support? Click the button underneath.
Know what to expect from Alfen's Smart Grid service packages
Management and Responsibility for the Installation (service package)
- Overall responsibility for medium and high-voltage installation
- Complies with all legal requirements
- 24/7 service and on site within four hours
- An annual visual inspection including report and recommendations
- Annual preventive maintenance of fire detection devices
- Preventive transformer maintenance once every two years
- Preventive maintenance to the high-voltage installation every four years
- Time to fix within 48, 72 or 96 hours
Maintenance and Condition Monitoring (service package)
- Overall responsibility for medium and high-voltage installation
- Complies with all legal requirements
- 24/7 service and on site within four hours
- An annual visual inspection including report and recommendations
- Annual preventive maintenance of fire detection devices
- Preventive transformer maintenance once every two years
- Preventive maintenance to the high-voltage installation every four years
- Time to fix within 48, 72 or 96 hours
Time to fix (within 48, 72 or 96 hours) (service package)
- Overall responsibility for medium and high-voltage installation
- Complies with all legal requirements
- 24/7 service and on site within four hours
- An annual visual inspection including report and recommendations
- Annual preventive maintenance of fire detection devices
- Preventive transformer maintenance once every two years
- Preventive maintenance to the high-voltage installation every four years
- Time to fix within 48, 72 or 96 hours
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