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EV charging

Online training courses for Alfen EV charging equipment

E-learning solutions

Are you interested in learning by yourself, in your own time about EV charging? Learn in our e-learnings how to prepare for an installation, carry out an installation, commission, configure and/or service an Alfen charging station (or a whole loading plaza, for that matter).  Alfen offers two suites of training modules that can be taken on your own time. Try out an example of our e-learnings for free! 

For who are the e-learnings?

01

Installation and configuration of Alfen Charging Equipment

This suite for aspiring installers and resellers.
02

Troubleshooting and Servicing Alfen Charging Equipment

This eLearning is designed for field service technicians, both beginners and advanced, who are responsible for servicing Alfen charging stations.

1. Installation and configuration of Alfen charging equipment e-learning

This suite for aspiring installers and resellers who want to provide the best services and advice to potential customers, covers the basic installation, choosing the correct electrical safety devices, choosing correct wiring, configuring, testing, commissioning and handing over the charger. Plus how to solve installation faults using our software tools.

It consist of the following modules:

Module 01 - The basics of EV Charging

Introduction to EV charging, for instance difference between AC and DC, Type 1 and Type 2 plug, what is a charging pass

Module 02 - Introduction to Alfen Charging Equipment

Learn everything you need to know about our Alfen chargers: their functionalities, technical specifications and unique selling points

Module 03 - Preparing an Installation

How to prepare your installation, pre-inspection of site, practical considerations beforehand and what tools to use

Module 04 - Installation of Single and Double Socket Chargers

Basic installation, choosing the correct electrical safety devices, choosing correct wiring, showing the customer

Module 05 - How to Configure an Alfen charger

Specific installation requirements and how to configure Alfen features

Module 06 - Error Codes and Basic Troubleshooting

Where to find error codes, how to solve installation faults, providing solutions to common errors, also via OCPP

Module 07 - Configuration of Smart Charging solutions

How to set up an SCN using ACE Service Installer and configure a Socomec ModBus TCP/IP device

2. Troubleshooting and servicing Alfen charging equipment e-learning

These set of e-learning modules for more or less experienced field service engineers who need to maintain Alfen chargers, covers troubleshooting with our configuration tool, detect and interpret error codes, recognize & solve installation errors, providing solutions to common errors, including smart charging and back office connectivity, understanding the logging and how to recognize hardware defects and to replace faulty components.

It consist of the following modules:

Module 01 - The basics of EV Charging

Introduction to EV charging, for instance difference between AC and DC, Type 1 and Type 2 plug, what is a charging pass

Module 02 - How to Configure an Alfen Charger

Specific installation requirements and how to configure Alfen features

Module 03 - Error Codes and Basic Troubleshooting

Where to find error codes, how to solve installation faults, providing solutions to common errors, also via OCPP

Module 04 - Performing Field Service - Eve Single

How to recognize faulty parts and most common parts replacements of Eve Single in detail

Module 05 - Performing Field Service - Double Socket Chargers

How to recognize faulty parts and most common parts replacements of Eve Double in detail

Module 06 - Advanced Troubleshooting

Troubleshooting with configuration tool, including smart charging and back office connectivity, understanding the logging

Module 07 - Configuration of Smart Charging solutions

How to set up an SCN using ACE Service Installer and configure a Socomec ModBus TCP/IP device

Module 08 - Installation Inspection and Warranty

How to recognize Installation and Backoffice errors in the field and apply Alfen's warranty policy

Interested? Get in touch!

Training

EV charging equipment
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