Field Service Engineer België

Are you ready to be the first line of support in the field for a leading innovator in the energy sector? Alfen is seeking a skilled and dedicated Field Service Technician to ensure the optimal performance and safety of our systems. As a Field Service Technician, you will play a crucial role in maintaining our customers' satisfaction by executing annual maintenance plans, diagnosing and repairing systems, and upholding our commitment to safety and quality.

Responsibilities 

• Execute Alfen’s annual maintenance plans, prioritizing system health and safety.
• Analyze, diagnose, and perform maintenance and repairs on Alfen’s customer systems.
• Replace and install components as necessary to ensure system functionality.
• Assess the impact of field procedures on customer operations.
• Collect and record relevant data for system diagnostics and repairs.
• Collaborate with Alfen’s Support Engineers to identify and resolve system malfunctions promptly.
• Maintain Alfen’s contractual obligations by optimizing system uptime and adhering to response times and deadlines.
• Drive customer satisfaction by delivering world-class support.
• Identify and recommend improvements to enhance Alfen’s support processes, products, or services.

Requirements:

• Command of the English and Swedish languages in word and writing 
• Highly flexible and self-organized.
• Willingness to work in shifts, including on-call, weekends, and evenings.
• Ability to travel internationally as needed (role expected to be on the road 75% or more).
• Vocational College (MBO 4) in Electrotechnology or equivalent.
• Experience or knowledge of Power Electronics.
• Previous experience in field service within a technical and B2B environment.
• NEN 3140/3840 certification or willingness to acquire.
• Valid driver's license (B).

What do we offer you?



An independent and responsible job with room for personal input, new ideas, initiatives and entrepreneurship. Alfen is a fast growing company with a clear focus on conquering the market and focusing on the energy transition. All this takes place in a pleasant, open and informal working atmosphere where, in addition to work, activities are also part of Alfen's culture. This could include an online escape room or fun quiz with accompanying snacks: a bowling night, a visit to Almere City games, mudflat hiking, and more.



Naturally, we offer you an appropriate benefits package including a phone and laptop and you are also entitled to 27 vacation days + 13 days off granted due to a reduction in working hours per year. We think it is important that you can relax regularly. In addition, you will have motivated colleagues who are willing to share knowledge and we will give you opportunities to develop as a professional.

Interested?

If you are ready to take on this exciting opportunity, we want to hear from you! Please apply directly via the button below.

Your application is an important step towards a future within Alfen. Would you like to know what to expect from us in the application process? Then click here.