Contact

Smart grids

Smart grids

Sales Manager: Serge Kraaijeveld
s.kraaijeveld@alfen.com
+31 6 22 52 84 74

Account Manager transformer substations: Marcel van Beusekom
+31 6 22 92 42 41
m.vanbeusekom@alfen.com

Alfen Connect

Business Development Manager: Hessel Faber
h.faber@alfen.com
+31 6 24 20 62 23

EV charging

Are you an EV driver and looking for a charging station? Then click here for a list of our certified resellers.

Are you already using an Alfen charging station? If you have a question or issue, then please contact the reseller where you bought your unit.

Do you want to become an approved Alfen reseller? Then contact our Sales teams below.

France

Sales Manager: Ludovic Arvor
l.arvor@alfen.com
+33 61 114 7212

Germany

EV Sales Manager DE – Central and Northern Germany (PLZ 0~6): Richard Hubner
r.huebner@alfen.com
 

EV Sales Manager -  Southern Germany (PLZ 7~9), Switzerland and Austria: Achim Dobrunz
a.dobrunz@alfen.com

United Kingdom

Country Manager: Mark Severn
m.severn@alfen.com

EV Sales Manager UK: Naomi Nye
n.nye@alfen.com
+44 7786 004164

EV Sales Manager UK: Kevin Howle
k.howle@alfen.com
+44 7447 185541

Technical Sales Support Manager UK: Ian Gallagher
i.gallagher@alfen.com
+44 7535 063342

The Netherlands

EV Sales Manager NL: Martijn van Hoorn
m.vanhoorn@alfen.com

+31 36 549 3402

HQ and general inquiries

Office address

Hefbrugweg 28
1332 AP Almere
The Netherlands

info@alfen.com
+31 36 549 3400

Postal address

P.O. Box 1042
1300 BA Almere
The Netherlands

Legal entities

Alfen B.V.

Hefbrugweg 28
1332 AP  Almere, The Netherlands

Chamber of Commerce Almere: 39037364

VAT number: NL001059543B01

Alfen ICU B.V.

Hefbrugweg 28
1332 AP  Almere, The Netherlands

Chamber of Commerce Almere: 64998363

VAT number: NL855939904B01

Energy storage

France

Sales Manager: Yves Vercammen
thebattery.sales@alfen.com
+31 36 526 0057

Sales Manager: Ludovic Arvor
thebattery.sales@alfen.com
+33 61 114 7212

Germany

Sales Director Energy Storage: Andreas Plenk
thebattery.sales@alfen.com
+31 36 526 0034

United Kingdom

Sales Director Energy Storage: Andreas Plenk
thebattery.sales@alfen.com
+31 36 526 0034

Country Manager: Alex Earl
thebattery.sales@alfen.com
+44 7805 689 996

The Netherlands

Sales Manager: Stephanie Schockaert
thebattery.sales@alfen.com

Sales Manager: Yves Vercammen
y.vercammen@alfen.com

+31 36 526 0057

Country offices

Belgium

Traktaatweg 9
9000 Gent
Belgium

+32 9 229 1200

Finland - Alfen Elkamo

Permonkaarre 107
P.O. Box 18
FI-68601 Pietarsaari
Finland

www.alfenelkamo.fi
elkamo@elkamo.fi
+358 6 788 9550

United Kingdom 

Future Leap
1/3 Gloucester Road
Bristol BS7 8AA
England

+44 117 287 2866

Service and maintenance

Smart grids

Serge Kraaijeveld
s.kraaijeveld@alfen.com
+31 6 22 52 84 74

EV charging

Do you have a question about Alfen charging stations? Visit our Knowledge Base.

Do you work with Alfen charging stations and do you have a problem? Submit a ticket on support.alfen.com.

Are you already using an Alfen charging station? If you have a question or issue, then please contact the reseller where you bought your unit. 

Energy storage

Stephanie Schockaert
thebattery.sales@alfen.com
+31 6 22 52 84 74

Finance

Accounting department

Invoices can be sent directly to the e-mail addresses below:

• factuur@alfen.com for Alfen B.V. and Alfen N.V.
• invoice.ace@alfen.com for Alfen ICU B.V.

If you have any questions about the status of your invoice, you can mail to administratie@alfen.com or contact us by telephone on every Tuesday and Thursday afternoon between 14:00 and 16:00 CET using the number +31 36 549 3410.

Debtors administration

For questions about sales invoices, please contact us using the e-mail addresses below:

• debiteuren@alfen.com for Alfen B.V.
• ar-ace@alfen.com for Alfen ICU B.V.

or by means of the direct number of the accounts receivable administration +31 36 549 3403 

Media contact

Marketing

Astrid van Kempen
a.vankempen@alfen.com
+31 36 526 2153