Online training courses for Alfen EV charging equipment
E-learning solutions
Are you interested in learning by yourself, in your own time about EV charging? Learn in our e-learnings how to prepare for an installation, carry out an installation, commission, configure and/or service an Alfen charging station (or a whole loading plaza, for that matter). Alfen offers two suites of training modules that can be taken on your own time. Try out an example of our e-learnings for free!
For who are the e-learnings?
Installation and configuration of Alfen Charging Equipment
Troubleshooting and Servicing Alfen Charging Equipment
1. Installation and configuration of Alfen charging equipment e-learning
This suite for aspiring installers and resellers who want to provide the best services and advice to potential customers, covers the basic installation, choosing the correct electrical safety devices, choosing correct wiring, configuring, testing, commissioning and handing over the charger. Plus how to solve installation faults using our software tools.
It consist of the following modules:
Introduction to EV charging, for instance difference between AC and DC, Type 1 and Type 2 plug, what is a charging pass
Learn everything you need to know about our Alfen chargers: their functionalities, technical specifications and unique selling points
How to prepare your installation, pre-inspection of site, practical considerations beforehand and what tools to use
Basic installation, choosing the correct electrical safety devices, choosing correct wiring, showing the customer
Specific installation requirements and how to configure Alfen features
Where to find error codes, how to solve installation faults, providing solutions to common errors, also via OCPP
How to set up an SCN using ACE Service Installer and configure a Socomec ModBus TCP/IP device
2. Troubleshooting and servicing Alfen charging equipment e-learning
These set of e-learning modules for more or less experienced field service engineers who need to maintain Alfen chargers, covers troubleshooting with our configuration tool, detect and interpret error codes, recognize & solve installation errors, providing solutions to common errors, including smart charging and back office connectivity, understanding the logging and how to recognize hardware defects and to replace faulty components.
It consist of the following modules:
Introduction to EV charging, for instance difference between AC and DC, Type 1 and Type 2 plug, what is a charging pass
Specific installation requirements and how to configure Alfen features
Where to find error codes, how to solve installation faults, providing solutions to common errors, also via OCPP
How to recognize faulty parts and most common parts replacements of Eve Single in detail
How to recognize faulty parts and most common parts replacements of Eve Double in detail
Troubleshooting with configuration tool, including smart charging and back office connectivity, understanding the logging
How to set up an SCN using ACE Service Installer and configure a Socomec ModBus TCP/IP device
How to recognize Installation and Backoffice errors in the field and apply Alfen's warranty policy
Interested? Get in touch!
