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Alfen Support

Need a helping hand?

Welcome to Alfen's Smart Grid Solutions support page! We offer specialized assistance to ensure the reliability and efficiency of your smart grid systems.

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Smart Grids & Connectivity

Smart maintenance for unstoppable energy delivery

To secure business continuity, you must be able to depend on the reliability of energy supply and delivery. That is why it is important to have your electrical facility inspected and maintained regularly. Alfen Smart Grids service can completely relieve you of all preventive and corrective maintenance of your electrical facility. Each of our service packages is designed to meet specific needs, ensuring you get the support that aligns with your operations. Take a closer look below to see what's included in your package. For any support, contact your account manager, and we'll ensure you get the assistance you need. Need sales support? Click the button underneath.

Smart Grids & Connectivity

Know what to expect from Alfen's Smart Grid service packages

Management and Responsibility for the Installation (service package)

  • Overall responsibility for medium and high-voltage installation
  • Complies with all legal requirements
  • 24/7 service and on site within four hours
  • An annual visual inspection including report and recommendations
  • Annual preventive maintenance of fire detection devices
  • Preventive transformer maintenance once every two years
  • Preventive maintenance to the high-voltage installation every four years
  • Time to fix within 48, 72 or 96 hours

Maintenance and Condition Monitoring (service package)

  • Overall responsibility for medium and high-voltage installation
  • Complies with all legal requirements
  • 24/7 service and on site within four hours
  • An annual visual inspection including report and recommendations
  • Annual preventive maintenance of fire detection devices
  • Preventive transformer maintenance once every two years
  • Preventive maintenance to the high-voltage installation every four years
  • Time to fix within 48, 72 or 96 hours

Time to fix (within 48, 72 or 96 hours) (service package)

  • Overall responsibility for medium and high-voltage installation
  • Complies with all legal requirements
  • 24/7 service and on site within four hours
  • An annual visual inspection including report and recommendations
  • Annual preventive maintenance of fire detection devices
  • Preventive transformer maintenance once every two years
  • Preventive maintenance to the high-voltage installation every four years
  • Time to fix within 48, 72 or 96 hours
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Still can't find what you're looking for?

If you haven't found the information you need, don’t worry! Our team is here to assist you. Simply reach out to us using the contact details below, and we’ll be happy to help with any questions or concerns.

We're just a message away, ready to provide the support you need.

Sales support SGS

Smart grid solutions