In which countries can I receive a mechanic on site through Alfen Service?

Alfen has service partners in the following countries:

  • The Netherlands
  • Belgium
  • Luxembourg
  • Germany
  • United Kingdom
  • France
  • Italy
  • Spain
  • Portugal
  • Norway
  • Sweden
  • Finland
     

In all of these countries, a service mechanic can come on site to repair your charging station. How this works can be found in “How do I submit a request to receive a service mechanic on site?”

In other countries, the general Back-to-Base warranty applies, whereby you can send the charging station back to the factory for repair. How this works can be found in “How do I send a charging station back to have it repaired in a factory of Alfen (back-to-base)?"

If you would like to have a mechanic on site to have your charging station repaired, you can submit a service ticket via support.alfen.com

Alfen has service partners in the following countries:

  • The Netherlands
  • Belgium
  • Luxembourg
  • Germany
  • United Kingdom
  • France
  • Italy
  • Spain
  • Portugal
  • Norway
  • Sweden
  • Finland
     

In all of these countries, a service mechanic can come on site to repair your charging station. How this works can be found in “How do I submit a request to receive a service mechanic on site?”

In other countries, the general Back-to-Base warranty applies, whereby you can send the charging station back to the factory for repair. How this works can be found in “How do I send a charging station back to have it repaired in a factory of Alfen (back-to-base)?"

If you would like to have a mechanic on site to have your charging station repaired, you can submit a service ticket via support.alfen.com